Thank you for shopping at CAROLINA BATH CO LLC. Please read the following shipping terms carefully before placing your order:
- Delivery Area
We only offer delivery within the United States (including all 50 states and the District of Columbia). Orders from overseas or outside the United States are not currently supported.
- Logistics Partners
To ensure fast and secure delivery, we partner with the following logistics companies:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
The most suitable shipping method will be selected based on your shipping address, product type, and stock availability.
- Delivery Time
Orders typically ship within 1-3 business days after confirmation (excluding weekends and holidays).
Standard delivery within the United States is expected to arrive in 3-7 business days.
Delays may occur during peak seasons, weather, or force majeure events; delivery times are for reference only.
- Shipping Costs
Shipping costs will be displayed at checkout based on your order weight, size, and delivery address.
We are not responsible for any additional costs incurred due to carrier delays.
- Risks and Liabilities
Once the order is delivered to the logistics company, the product risk transfers to the customer.
In case of damage or loss during transportation, please contact our customer service within 24 hours of signing for the package, providing photos and order information to assist with claims processing.
- Address Changes
If you need to change the delivery address after your order has been shipped, we cannot guarantee on-time delivery. Please ensure the accuracy of your delivery address before placing your order.
- Order Tracking
After shipment, we will provide a tracking number via email. You can use this tracking number to check the package status in real time on the logistics company’s website.